Senior Network Engineer
The ideal candidate will be responsible for post-sales technical support on Cisco Data Networking, Unified Communications, and Security solutions. The engineer will be involved in the complete project life cycle from design through to operations and optimization.
Key Responsibilities- Work closely with the Account Management team in all stages of a project
- Participate in the technical design of the solution
- Analyze and document client business and technical requirements
- Provide input and support for the proposal creation process
- Earn certifications necessary for company specialization requirements
- Implement Cisco unified communications and data solutions
- Support existing client base of Cisco Unified Communications, Network, and Security deployments
- Provide technical advice to project team members, customers, and sales executives
- Experience with the design, implementation and operation of Cisco data networking solutions, Cisco Unified Communications, and Cisco Security solutions
- Strong knowledge of Network protocols and technologies such as TCP/IP, OSPF, STP, FHRP
- Strong knowledge of VoIP protocols and technologies such as SIP, H323, Skinny, RTP, QoS, SRST, MGCP
- Strong knowledge of VPN technologies
- Analyze and document client requirements
Education and Experience:
- Post Secondary education in Computer Engineering, Computer Science, Information Technology, or related field and experience
- Cisco Certified (CCVP, CCNP, CCDP, CCSP)
- Cisco Unified Contact Center Enterprise/Express experience preferred
- 5+ years of experience in technical post sales for a networking, consulting, or telecommunications organization.
- 5+ years of experience with the design, implementation and operation of Cisco solutions
Communication and Other Skills:
- Good interpersonal and must be fluent in English
- Self motivated individual with energy, initiative, and a very proactive approach to his/her work
- Must be able to work independently and within a team environment
- Must be able to learn quickly and adapt to new technologies
- Must be methodical and possess good troubleshooting skills
- Must be flexible to provide support outside of normal working hours
We thank you in advance for your interest, however, only those selected for further consideration will be contacted.
