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SmartDesk | Virtual Desktops as a Service

Interest in hosted desktop virtualization (VDI) is quite high among our customers - Gartner calls it "the hottest trend among its customers" and says that over 80% of incoming enquiries are on the topic of VDI. Change is being driven by Windows 7 migrations, new flexible business models and demand for device independence (such as the iPad) support are driving organizations to reevaluate their desktop strategy.

Why so much interest? PCs cost 3 to 5 times more to manage than to buy. "IT is fed-up with desktops, which are an endless source of security and management headaches," says Mark Margevicius, Vice President, Gartner.

Business Benefits:

  • Enhances Security | Simplifies Management | Faster Troubleshooting | Reduces Downtime and Power | Enables Business Continuity/DR
  • Eliminates the need for costly hardware refresh or upgrades - supports all PC, Mac, Thin-clients, Smartphone, iPhone and iPad devices.
  • Flexibility: SmartDesk allows you to choose between hosted, managed or a hybrid deployment models.

SmartDesk Features:

  • Pristine desktops: Pristine, virus-free desktops on each refresh. Refresh policies can for each login or on a periodic basis.
  • "Follow Me" feature: A user can access their virtual desktop session - anywhere, anytime i.e. Tablets, PC's, Smartphones, etc.
  • Instant access: Login times are a few seconds - desktops can be pre-started so they are ready and available when users login.
  • Rich high-definition user experience: SmartDesk delivers rich virtual desktop user experience with graphics acceleration, multi-media redirection, WAN optimization, & access to a wide variety of peripherals. Available with both the RDP and the Citrix HDX protocols.
  • No user maintenance: Users no longer have to wait and watch as their PC is patched and updated.
  • Zero-install desktop client: Users can access their desktops either via a browser or via SmartDesk's zero-install desktop client. Requires no installation and it runs on any Java-enabled end-point.

Our Process:

  • Assessment/Design > Services Plan > Implementation > Operations > Continuous Improvements


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