Solutions | Unified Communications & Collaboration
Provide reliable and advanced communications capabilities for your staff no matter where they are working, with a full suite of Unified Communications & Collaboration solutions and endpoints. Manage voice, video, mobility, and presence services between IP endpoints, media-processing devices, voice-over-IP (VoIP) gateways, mobile devices (Smartphones, Tablets, etc), and multimedia applications.
Solutions Portfolio:
- Conferencing: Extend the reach of your workforce with advanced audio, web, and video conferencing.
- Customer care: Proactively connect customers with the information, expertise, and support they need - when and where they need it.
- IP communications: Extend consistent communications services to employees, whether they work at the main campus, at branch offices, or remotely.
- Messaging; Communicate within and between companies using presence, enterprise IM, and voicemail. Evolve messaging with secure hosted email or unified messaging that delivers a bridge to next-generation, web-based collaboration.
- Mobile applications: Increase mobile employee productivity and responsiveness to customers by making mobile devices extensions of the collaboration experience.
Key Technologies Supported:
- Cisco: Unified Communications Manager (CUCM) | Messaging (Unity) | Contact Center (UCCX)
- Microsoft: Exchange 2010 | Lync | SharePoint | Cloud/Office 365
- BlackBerry: BES | MVS
- Smartphones/Tablets: Android Devices | BlackBerry/Playbook | iPad/iPhone | Windows Mobile
Solutions Delivery:
- Assess/Design > Implement > Transfer > Operate - Learn More
