Hi, I’m Ivan — I lead Atlassian consulting here at iTmethods. I work with all kinds of teams who rely on Opsgenie for incident response, on-call management, and alerting. When Atlassian announced they were retiring Opsgenie (new sales ended June 4, 2025, and full support gone by April 5, 2027), I started getting the same […]
Accelerate IT Service Delivery with iTmethods’ Optimized Jira Service Management Packages Unlock the full potential of Jira Service Management (JSM) with iTmethods’ tailored packages designed to streamline IT service delivery, reduce downtime, and enhance compliance. Whether you’re a small team seeking rapid deployment, a mid-sized organization aiming for deeper customization, or an enterprise requiring full-scale […]
Is your IT service management (ITSM) ready to support growth? All organizations want to achieve operational excellence with their IT. The challenge is determining the current state, where you want to be, and how to get there. Foundry’s 2024 State of the CIO Survey revealed a few interesting trends: 75% of CIOs said they struggle […]
