Atlassian Services from iTMethods
Consulting Services
We empower businesses with services around Atlassian applications to accelerate productivity and optimize performance. iTMethods offers trusted and reliable Atlassian consulting and strategy services, delivered by certified Atlassian consultants.
Migration Services
Migrate your on-premise and/or cloud Atlassian applications, add-ons and integrations to AWS with Elasity. We will rapidly develop a plan to successfully migrate, test and cutover for your Atlassian applications, add-ons and data to Elasity.
Managed Atlassian on AWS
Let us handle all the technical aspects that come with Atlassian hosting. We will proactively update both core applications and plugins, guaranteeing maximum security and advanced tuning for optimal speed and performance.
Atlassian Licenses
Whether you’re looking to purchase new Atlassian product licenses, upgrade your existing licenses, purchase add-ons from Atlassian’s Marketplace, or simply process your annual license renewals, iTMethods has you covered.
Elasity | Managed Atlassian on AWS Platform
| ELASITY FEATURES | Atlassian Server | Atlassian Data Center | Atlassian Stack |
|---|---|---|---|
| ELASITY VPC | |||
| Dedicated VPC on AWS | |||
| EC2 Instance sized for each Atlassian Application | |||
| RDS for PostgreSQL (Multi-AZ with High Availability) | Optional | ||
| High Availability: Active-Active Clustering, Distributed load, Redundancy | N/A | ||
| Performance at Scale: Concurrent user capacity, Application Resilience, Quality of Service | N/A | ||
| Instant Scalability with Autoscaling | N/A | ||
| SSO Support (See FAQ) | SAML 2.0 | SAML 2.0 | |
| Zero Downtime Upgrades (Data Center Only) | |||
| Disaster Recovery Service (Cross Region using Infrastructure as Code) | Optional | Optional | Optional |
| Elasity Deployment Environments | |||
| - Production Environment | |||
| - Non-Production Environment (Staging/DEV/QA) | Optional | Optional | Optional |
| - Test Environment (On-Demand) | Optional | Optional | Optional |
| - Maintenance Environment (See Service Terms) | |||
| ELASITY SUPPORT SERVICES (ESS) | |||
| Email / Phone | |||
| 24/7 | |||
| Critical Incident SLA | 15min | 15min | 15min |
| Elasity VPC Management & Support | |||
| Atlassian Application Stack Support | |||
| Scheduled Maintenance & Upgrades (See Service Terms) | |||
| Backup & Recovery | |||
| Disaster Recovery Rehearsal | Priced Separately | Priced Separately | Priced Separately |
| Administration Services | Priced Separately | Priced Separately | Priced Separately |
| Atlassian Consulting Services | Priced Separately | Priced Separately | Priced Separately |