Migrate from Opsgenie to Jira Service Management
Atlassian is retiring Opsgenie with new sales ended June 4, 2025, and support ends April 5, 2027. Make the switch to Jira Service Management, Atlassian’s powerful solution for alerting, on-call management, and incident response.
Why move to Jira Service Management?
Jira Service Management (JSM) is Atlassian’s unified platform for service management and operations with Opsgenie’s best features built-in.
Key benefits of JSM:
Centralized incident management with native on-call scheduling and alerting
Tight integration with Jira and Confluence for cross-team collaboration
Advanced workflows and automation to accelerate response times
AI-powered virtual agent to support users around the clock
Scalable ITSM platform that grows with your team
migration process
Your journey off Opsgenie starts here
As Atlassian phases out Opsgenie, it’s important to begin planning your migration to ensure a smooth transition and avoid service disruptions.
Not sure if Jira Service Management is the right fit? Atlassian also offers Compass for distributed service ownership use cases.
We can help you assess your current setup and choose the best path forward.
- Migration blocked due to outdated billing configuration
- Missed alerts or scheduling gaps post-migration
- Lost integrations or automation rules
- Decommissioning before full validation
- Pre-checks for billing and feature compatibility
- Hands-on help with automation and integration rebuilds
- Post-migration validation checklist
- Demo sandbox to test before final cutover
Services
Why iTmethods?
iTmethods is a trusted Atlassian Solution Partner with deep experience in complex enterprise migrations.
With iTmethods, you get:
Ready to Move Forward?
Let’s make your migration seamless and stress-free.
Whether you’re ready now or still exploring your options, we’re here to help.