Atlassian Administration & Functional Support

Supporting Atlassian Cloud, On-Premise and AWS Deployments.

Certified Atlassian Expertise

With iTMethods you can rest assured your Atlassian tools are configured according to best practices. Our experts have completed the Atlassian training and are Atlassian-certified.

Flexible Support Plans

We offer support plans for different consumption levels. Our support offerings are based on a bucket of hours model assigned for a 12-month period allowing you to consume your hours gradually or at once.

Improved Teamwork & Productivity

Our best practice workflows and projects setup aligned with your business processes provide increased productivity, consistency and better governance for your teams.

What you will get:

Project Setup


Workflow Setup

Space Configuration


Integration Support


Systems Setup

Create issue types and issue type scheme for a project based on client requirements.

Enable teams to effectively implement their processes for increased collaboration.

Building collaboration space and repositories to align with teams’ needs and business objectives.

Set up actions needed to secure applications, configure password policy & manage permissions.

Illustrate the purpose, functionality, and benefits of Atlassian Add-Ons.

Help clients manage shared filters and dashboards.

Download iTMethods’ Atlassian Administration & Functional Support Summary for a full breakdown of what is included in the service. Email your questions to

See What our Clients Have to Say About our Work

Case Study: Fanatics, a leading Sports eCommerce Company Chooses iTMethods’ DevOps SaaS Platform for Migration to Atlassian Data Center on AWS as-a-Service

Fanatics, a leading Sports eCommerce Company with $2.2 billion in revenue, had been an existing Atlassian customer for a number of years on the Atlassian Cloud, but managing and fully incorporating the desired add-ons became a challenge. It needed an expert partner to...

Case Study: DevOps SaaS Platform enables Enterprise Atlassian Data Center as a Service for Leading Global Financial Institution

The financial institution was an existing Atlassian customer, but its on-premise instances were highly fractured between individual teams and many Atlassian instances were multiple versions behind, in need of support for maintenance and upgrades. This large, complex...

Case Study: KQED Leverages iTMethods’ Expertise to Migrate Its On-Premise Atlassian Workloads to the AWS Cloud

KQED operates a wide range of platforms, including traditional mediums like television and radio as well as innovative mobile and app-based solutions to educate, engage, and inform its audiences. It was an existing user of popular Atlassian applications and tools like...

Atlassian Support for your Growing Needs

Our comprehensive Atlassian Administration & Functional Support (AFS) offering is ideal for enterprise customers looking to exploit the full value of the Atlassian suite.


Get Started Now

See for yourself how DevOps SaaS Platform will transform your business. Explore the plans, request a quote and our team will get back to you shortly.