Atlassian Administration & Functional Support

Supporting Atlassian Cloud, On-Premise and AWS Deployments.

Certified Atlassian Expertise

With iTMethods you can rest assured your Atlassian tools are configured according to best practices. Our experts have completed the Atlassian training and are Atlassian-certified.

Flexible Support Plans

We offer support plans for different consumption levels. Our support offerings are based on a bucket of hours model assigned for a 12-month period allowing you to consume your hours gradually or at once.

Improved Teamwork & Productivity

Our best practice workflows and projects setup aligned with your business processes provide increased productivity, consistency and better governance for your teams.

What you will get

Project Setup


Workflow Setup

Space Configuration


Integration Support


Systems Setup

Create issue types and issue type scheme for a project based on client requirements.

Enable teams to effectively implement their processes for increased collaboration.

Building collaboration space and repositories to align with teams’ needs and business objectives.

Set up actions needed to secure applications, configure password policy & manage permissions.

Illustrate the purpose, functionality, and benefits of Atlassian Add-Ons.

Help clients manage shared filters and dashboards.

Download iTMethods’ Atlassian Administration & Functional Support Summary for a full breakdown of what is included in the service. Email your questions to

See What our Clients Have to Say About our Work


Testimonial: Cohesity chose iTMethods to migrate and manage their Atlassian workloads to the iTMethods DevOps SaaS Platform.

"We have engaged iTMethods to oversee the migration of our Jira and Confluence instances from Atlassian Cloud to on-prem servers in AWS. During the execution of this project, our experience working with iTMethods has been very positive. A complex project has...
george washington university

Testimonial: George Washington University chooses iTMethods to accelerate DevOps & CI/CD adoption through the use of the DevOps SaaS Platform powered by AWS.

"Being fairly new to the concepts of DevOps & Continuous Integration, our team reached out to iTMethods as a recommended expert in this space. From the very beginning, iTMethods brought a highly professional, well-organized team that took the time to understand...

Case Study: Fanatics, a leading Sports eCommerce Company Chooses iTMethods’ DevOps SaaS Platform for Migration to Atlassian Data Center on AWS as-a-Service

Fanatics, a leading Sports eCommerce Company with $2.2 billion in revenue, had been an existing Atlassian customer for a number of years on the Atlassian Cloud, but managing and fully incorporating the desired add-ons became a challenge. It needed an expert partner to...

Atlassian Support for your Growing Needs

Our comprehensive Atlassian Administration & Functional Support (AFS) offering is ideal for enterprise customers looking to exploit the full value of the Atlassian suite.

Atlassian Administration & Functional Support


Get Started Now

See for yourself how DevOps SaaS Platform will transform your business. Explore the plans, request a quote and our team will get back to you shortly.