Atlassian Administration & Functional Support

Supporting Atlassian Cloud, On-Premise and AWS Deployments.

Certified Atlassian Expertise

With iTMethods you can rest assured your Atlassian tools are configured according to best practices. Our experts have completed the Atlassian training and are Atlassian-certified.

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We offer support plans for different consumption levels. Our support offerings are based on a bucket of hours model assigned for a 12-month period allowing you to consume your hours gradually or at once.

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Improved Teamwork & Productivity

Our best practice workflows and projects setup aligned with your business processes provide increased productivity, consistency and better governance for your teams.

What you will get

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Project Setup

Workflow Setup

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Space Configuration

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Security/Permission

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Integration Support

Systems Setup

Create issue types and issue type scheme for a project based on client requirements.

Enable teams to effectively implement their processes for increased collaboration.

Building collaboration space and repositories to align with teams’ needs and business objectives.

Set up actions needed to secure applications, configure password policy & manage permissions.

Illustrate the purpose, functionality, and benefits of Atlassian Add-Ons.

Help clients manage shared filters and dashboards.

Download iTMethods’ Atlassian Administration & Functional Support Summary for a full breakdown of what is included in the service. Email your questions to innovate@itmethods.com

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See What our Clients Have to Say About our Work

Testimonial: Cohesity chose iTMethods to migrate and manage their Atlassian workloads to the iTMethods DevOps SaaS Platform.

"We have engaged iTMethods to oversee the migration of our Jira and Confluence instances from Atlassian Cloud to on-prem servers in AWS. During the execution of this project, our experience working with iTMethods has been very positive. A complex project has...

Testimonial: George Washington University chooses iTMethods to accelerate DevOps & CI/CD adoption through the use of the DevOps SaaS Platform powered by AWS.

"Being fairly new to the concepts of DevOps & Continuous Integration, our team reached out to iTMethods as a recommended expert in this space. From the very beginning, iTMethods brought a highly professional, well-organized team that took the time to understand...

Case Study: Fanatics, a leading Sports eCommerce Company Chooses iTMethods’ DevOps SaaS Platform for Migration to Atlassian Data Center on AWS as-a-Service

Fanatics, a leading Sports eCommerce Company with $2.2 billion in revenue, had been an existing Atlassian customer for a number of years on the Atlassian Cloud, but managing and fully incorporating the desired add-ons became a challenge. It needed an expert partner to...

Atlassian Support for your Growing Needs

Our comprehensive Atlassian Administration & Functional Support (AFS) offering is ideal for enterprise customers looking to exploit the full value of the Atlassian suite.

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Get Started Now

See for yourself how DevOps SaaS Platform will transform your business. Explore the plans, request a quote and our team will get back to you shortly.

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Managed DevOps Platform

Securely hosted in the cloud, our DevOps platform is offered as single-tenant SaaS or managed customer VPC. Empowering teams with cutting-edge tools, it streamlines collaboration and accelerates development cycles for efficient high quality software delivery.

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Modernize your DevOps Tools

Increase productivity, reduce costs and stay current with the latest tool/features across your evolving DevOps tech stack.

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Hosted/Managed by Experts

Free your resources and execute with enterprise trusted solutions for your DevOps tools & tools management.

Single-Tenant SaaS or Managed Customer VPC

Not all cloud deployments models are created equal, retain full control and align your enterprise business requirements.

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Highly Secure & Compliant

Cloud with enterprise controls, security and assurance your deployments are protected and integrate seamlessly.

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Customer Obsessed

Partner with the global DevOps leader focused on delivering innovative solutions that delight our customers everyday!

Learn more or talk to an expert today!

Learn More

DevOps SaaS Platform

Our SaaS-based DevOps platform, hosted securely on the cloud, empowers your teams, equips them with cutting-edge tools, and addresses your highjest business priorities, ensuring you retain your competitive edge and lead the market.



Modernize your DevOps Tools

Increase productivity, reduce costs and stay current with the latest features across your evolving DevOps tech stack.



Hosted/Managed by Experts

Free your resources and execute with enterprise trusted solutions for your DevOps tools & tools management.

Single-Tenant SaaS or Managed Customer VPC

Not all cloud deployments models are created equal, retain full control and align your enterprise business requirements.



Highly Secure & Compliant

Cloud with enterprise controls, security and assurance your deployments are protected and integrate seamlessly.



Customer Obsessed

Partner with the global DevOps leader focused on delivering innovative solutions that delight our customers everyday!

Learn more or talk to an expert today!

Learn More

DevOps & Cloud Solutions

Optimize your teams with expert solutions for software development, deployment automation, security and Cloud infrastructure management.

SERVICES OVERVIEW

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CI/CD Pipeline Development

Optimize your software development and deployments

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Infrastructure as Code (IaC)

Rapidly implement and maintain your IaC technologies

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Cloud Infrastructure

Unlock the full potential of AWS, Azure, and Containers / Kubernetes

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GitOps & Monitoring

Git-based practices with advanced monitoring solutions

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Jira-based IT Service Management (ITSM)

Prescriptive solutions pre-built with Jira Service Management (JSM)

How We Help

Flexible Consulting and Subscription Services:

Assessments
Strategy & Design
Implementation
Managed Services

Learn More

DevOps & Cloud Solutions

Optimize your teams with expert solutions for software development, deployment automation, security and Cloud infrastructure management.

SERVICES OVERVIEW



CI/CD Pipeline Development

Optimize your software development and deployments



Infrastructure as Code (IaC)

Rapidly implement and maintain your IaC technologies



Cloud Infrastructure

Unlock the full potential of AWS, Azure, and Containers / Kubernetes



GitOps & Monitoring

Git-based practices with advanced monitoring solutions



Jira-based IT Service Management (ITSM)

Prescriptive solutions pre-built with Jira Service Management (JSM)

How We Help

Flexible Consulting and Subscription Services:

Assessments
Strategy & Design
Implementation
Managed Services

Learn More

iTMethods 360: for Atlassian

Our Atlassian solution pillars each designed to deliver the highest level of consistent value and customer experience to all the organizations we serve.

ATLASSIAN SOLUTIONS

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