Amp it Up! with Jira Service Management in the Cloud​

Jira Service Management empowers Dev and Ops teams to collaborate at high-velocity, so they can respond to business changes and deliver great customer and employee service experiences fast.

Migrate to Jira Service Management to Atlassian Cloud or Run Jira Service Management Data Center edition as a Managed / SaaS Service with iTMethods

High-velocity service management

Deliver value fast

Tune Jira Service Management to meet your unique needs. Empower every team, from IT to HR to legal, to set up a service desk quickly and continuously adapt at scale. Deliver great service experiences fast – without the complexity of traditional ITSM solutions.

Make work visible

Track work across the enterprise through an open, collaborative platform. Link issues across Jira and ingest data from other software development tools, so your IT support and operations teams have richer contextual information to rapidly respond to requests, incidents, and changes.

Connect Dev and Ops

Deliver more customer impact while managing risk. Accelerate critical development work, eliminate toil, and deploy changes with ease, with a complete audit trail for every change.

Partner with iTMethods for Your Atlassian Cloud Journey

We are an authorized Atlassian Gold Enterprise Solution Partner with over 15 years’ experience as a Managed Service Provider (MSP).  Our expertise includes: ​

  • Managed Services for Atlassian Cloud, Data Center, Server Deployments. Including Functional Consulting, Administration & End User Support.
  • Enterprise Cloud Migration Experience​
  • Proven Success. Trusted by leading Banks, Telco/Media, Software/Internet Customers Globally

Whether on Atlassian Cloud or our SOC 2 Type 2 AWS MSP Certified Managed DevOps SaaS Platform, we integrate and manage all your DevOps tools in a seamless and secure toolchain.​

 

Request a Quote    Explore Features

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Moving to Atlassian Cloud?

Whether you need Standard, Premium or Enterprise Plans, we offer comprehensive migration, integration, and managed administration services that scale to the largest of deployments.​

We’re experts in Server & Data Center Cloud Migrations.

Not Ready for Atlassian Cloud?

No Problem!  We will help you migrate and manage your Atlassian Data Center applications on our Managed DevOps SaaS Platform.  Our SOC 2 Type 2 and AWS MSP certified platform enables a secure, single tenant SaaS infrastructure supporting your mission critical and enterprise specific requirements. ​

Jira Service Management Data Center Managed / SaaS on AWS

We deploy and maintain Jira Service Management Data Center to the highest standards on our Managed DevOps SaaS Platform. Stay current, optimized and your software teams will be able take full advantage of new features as they are released.

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Managed SaaS Model

Deploy our Managed SaaS single-tenant environment(s) in an AWS region.of your choice. Managed 24/7 with bespoke security and access controls.

Cloud-Native Toolchain

We take the complexity, resource strain and risks away while delivering a fully managed, integrated and secure DevOps toolchain in the cloud.

Built for the Enterprise

Constantly evolving from a features set and security posture, our SOC 2 Type 2 and AWS MSP Certified platform, are key credentials of a partner you can trust.

Power your Enterprise DevOps Tools in the Cloud

45+ DevOps Tools Catalog

Deploy 1, 3, 5 or 10+ tools, it’s up to you. Free your resources and delight your software teams with a modern cloud-native toolchain.
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Secure & Compliant

Architected for enterprise security, network, access, availability & encryption.

Cloud Deployment Options

Single-Tenant Instances (Prod, Non-Prod & DR environments) deployed in an AWS region(s) of your choice and Vendor Multi-Tenant SaaS.
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Management & Support

24/7 Management & Support, Upgrades, Patching, DR Rehearsals, Admin-as-a-Service, Functional Services plus End User Support.

Hybrid / Multi-Cloud Networking

Secure hybrid networking to your on-premise and multi-cloud environments (ex. AWS, Azure, Google and more)

Professional Services

Assessment & Planning, PoCs, Implementation / Migration Projects & DevOps Consulting to improve your software delivery toolchain.

We Drive Results For Global Enterprises

We are trusted by many of the world’s leading organizations.  Here are some of our Customer Success Stories

Major US Bank Case Study iTMethods

Major US Financial Services

iTMethods’ DevOps SaaS Platform helps enable a major US Bank’s Cloud-First strategy.

Industry: Banking/Financial services

Company Size: 25,000+ employees

Location: US

Financial Institution

Global Financial Institution

iTMethods enables Enterprise DevOps strategy with an integrated platform delivered as SaaS.

Industry: Financial services

Use Case: 5000+ users

Location: North America & remote locations

global financial institution case study itmethods

Gaming Entertainment

Seamless upgrade of Jira & Confluence to Atlassian Data Center and deployed on Managed DevOps SaaS Platform

Industry: Game Development

Use Case: 2000 Users

Location: Los Angeles, Barcelona & remote

See more use cases at our Customer Success Gallery

retailmenot
American Institute of Architects
Fanatics
Refinitiv

Get Started Now

See for yourself how Atlassian powered by iTMethods will transform your business. Explore your options, request a quote and our team will get back to you shortly.

 

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